Can I make a phone order?
Yes. Select the product you want and then contact us by phone at +30 2310864440 (Monday to Friday from 9 a.m. to 4 p.m.).
How much is the shipping cost to Greece?
For purchases of over EUR 49.00 shipping throughout Greece is free. For purchases under EUR 49.00 shipping throughout Greece is only EUR 2.90. Remote and inaccessible areas are excluded.
Can I pay when I receive my order?
Yes. You can pay on delivery with an extra charge of only EUR 1.90. Other payment options available are: bank deposit, e-banking, credit/debit card, Paypal.
Can I shop from your physical store?
No. Mother2be is an online store and you can only shop through our website or by phone. The same applies to deliveries, which are made only by the courier company we work with.
Can I get my order from an ACS Courier store?
Yes. You can pick up your order from any ACS Courier store of your choice, as long as you let us know first by phone at +30 2310864440 (Monday to Friday from 9 a.m. to 4 p.m.), or by sending an email at email@example.com.
Alternatively you can note it directly in the address details of your order.
Do the prices I see on the website also apply to phone orders?
Yes. Our prices apply regardless of whether your order is made online or over the phone.
Are your products shipped all over Greece and Cyprus?
Yes. Our products are shipped all over Greece, even in the most remote areas. Shipments are also made to Cyprus.
Are your products shipped abroad?
Yes. Our products are shipped in all EU counties.
How can I track my order?
Once your order has been shipped, we will send you an email containing the ACS tracking number, so you can track the progress of your order.
In what packaging are the products shipped? Is it discreet?
All orders are shipped in a discreet package without external mention of content and sender, so you can pick up anywhere, even in your workplace.
Do your products have a long expiration date?
Yes. All products sold by Mother2be have a long expiration date.
Can I return a product?
Yes. You can return the product FREE OF CHARGE within 15 calendar days of the receipt date of your order, provided that its packaging has not been opened or damaged. You should include all of its original documents.
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